Shipping & Returns

Shipping

Orders are packed and shipped within 1 business day of purchase. You'll receive a tracking number by email as soon as your order ships. Domestic Australian orders are shipped via Australia Post; delivery time depends on your location. International shipping is available to a range of countries — see rates and timeframes at checkout.

Returns

Change of mind? Unused, unopened items in original packaging can be returned within 30 days of delivery for store credit.

Faulty, unsafe, or not-as-described items are eligible for a full refund or replacement under Australian Consumer Law.

How to start a return

Contact us via our Contact page with your order number and details, and we'll guide you through the process.